Return and Refund Policy

Design: Most deposits on design work are non-refundable. In some cases, where some work has taken place but is not completed we will consider a partial refund of a deposit for any unused time. Any refunds for design time will be handled as fairly as possible, on case-by-case basis.
 
Website Development: Payments for website development projects are non-refundable.
 
Printing: We do not offer refunds for printing projects. If you are dissatisfied with the condition or quality of your print job, you may request a reprint of your job. All reprint requests should be submitted in writing to support@hostrat.com. Reprint requests will be handled on a case-by-case basis.