SMALL DETAILS. BETTER WEBSITES.
hostratTHE WEBSITE FIELD GUIDEMake a website brief
HOSTRAT / THE WEBSITE FIELD GUIDE

Website planning

Give the next step a little more thought.

Plan a landing page that explains the offer, asks only useful questions and sets expectations for a reply.

01

Make the offer understandable

Say who the page is for, what is available and what happens next. Place the important conditions near the action, not in a distant paragraph. Someone should understand what they are requesting before entering contact details.

02

Ask for what the next step needs

For a first conversation, a name, a way to reply and a short question may be enough. Review each extra field with the person who will handle the request. Explain why any unusual information is needed and avoid collecting sensitive details through a general enquiry form.

03

Test the complete journey

A successful form is more than a submit button. Check the confirmation message, delivery to the right destination, error handling and the follow-up process. Use test details and verify their removal afterward. These are planning notes, not a promise to supply sales leads.